Clinical Specialist CRM

2 weeks ago


Washington, Washington, D.C., United States Medtronic Full time
Job Title: Clinical Specialist CRM

At Medtronic, we are seeking a highly skilled Clinical Specialist CRM to join our team. As a Clinical Specialist CRM, you will play a critical role in providing technical, educational, and operational support to our customers in the Cardiac Rhythm Management (CRM) field.

Responsibilities:
  • Provide technical support to customers, including troubleshooting and resolving issues with CRM medical device systems.
  • Support implants of all CRM products and provide on-call support as needed on evenings and weekends.
  • Assist with educating and training physicians, hospital personnel, and office staff on products or solutions for which training has been completed.
  • Partner with DSM, Sales Reps, and DM to learn market dynamics and local customer motivations and needs.
  • Identify customer needs and opportunities and provide feedback to Sales Reps to support sales objectives.
Requirements:
  • High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science, or computing.
  • Proven ability to build/maintain positive relationships with peers and colleagues across organization levels.
  • Strong work ethic in accomplishing objectives of the position.
  • Expertise with Microsoft tools and other applications.
  • Ability to meet vendor credentialing requirements.
  • Excellent customer service skills.
  • Excellent interpersonal, written/verbal communication skills.
  • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
Physical Job Requirements:

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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