Customer Service Advisor

3 weeks ago


Troy, Michigan, United States JPS INSURANCE AGENCY LLC Full time
Job Description

We are a family-owned independent insurance agency specializing in personal lines and commercial lines insurance. We are highly committed to our clients and to our employees. As a Customer Service Advisor at JPS INSURANCE AGENCY LLC, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include handling inbound calls, providing product information, and resolving technical issues. You will also document and update client records, maintaining confidentiality and accuracy.

Key Responsibilities:
  • Manage client interactions with professionalism and poise.
  • Collaborate with internal teams to resolve client queries and concerns.
  • Maintain accurate and up-to-date client records.

A competitive salary of $55,000 - $70,000 per annum, reflecting the importance of this role, is offered to successful candidates. Our agency prioritizes employee growth and development, making this a great opportunity for career advancement. If you possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service, we encourage you to apply.



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