Lead Bistro Attendant

3 weeks ago


Pittsburgh, Pennsylvania, United States Concord Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Lead Bistro Attendant to join our team at Concord Hospitality. As a key member of our Bistro team, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and ensuring seamless operations.

Responsibilities
  • Customer Service: Connect with guests by providing a friendly, enthusiastic, and professional service, ensuring a positive experience.
  • Environmental Services: Maintain the cleanliness of the Bistro, including all appliances and counter space, throughout the morning.
  • Waste Management: Remove trash as necessary throughout the shift.
  • Cash Handling: Have cashier experience and computer knowledge, and be proactive in counting money before a shift begins to ensure accuracy.
  • Financial Management: Tabulate data regarding bills, total amounts, and expenses in cash registers or record them in computers.
  • Guest Satisfaction: Maintain a high level of guest satisfaction by ensuring prompt and courteous service.
  • Team Morale: Keep team morale high by promoting a positive and supportive work environment.
  • Inventory Management: Stock shelves and keep a note of stock that are about to finish.
  • Currency Handling: Be able to handle money and other currencies accurately.
  • Attention to Detail: Be able to perform repetitive work without errors.
  • Record Keeping: Maintain records regarding transactions on computers.
  • Interpersonal Skills: Have excellent interpersonal and people skills, and be able to communicate effectively with guests and team members.
  • Uniform and Grooming: Be in proper uniform at all times and maintain a high level of personal grooming.
  • Integrity and Accountability: Demonstrate integrity, honesty, and accountability in all dealings.
  • Flexibility: Be ready to work varied hours and weekends as needed.
  • Communication Skills: Have the ability to read and write.
Benefits

We offer competitive wages and a comprehensive benefit package, including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, and training & development and career advancement opportunities.

Why Concord Hospitality?

We invest in our associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.


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