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Customer Service Representative

2 months ago

Desert Hot Springs, California, United States DAP Health Full time

Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at DAP Health. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and visitors.

Key Responsibilities:

  • Provide a warm and welcoming experience for all patients and visitors
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Manage patient flow and ensure a smooth check-in process
  • Maintain accurate and up-to-date patient records
  • Collaborate with other team members to ensure seamless communication and service delivery

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

About DAP Health:

DAP Health is a non-profit organization dedicated to providing high-quality healthcare services to our community. We are committed to delivering exceptional patient care and promoting a culture of respect, empathy, and compassion.