Hotel Guest Services Representative
4 weeks ago
As a Guest Services Representative, you will be responsible for providing exceptional service to overnight and day guests. You will possess a high commitment to guest satisfaction, be thorough and accurate, and exhibit a willingness to help and promote positive interactions with guests. You will work in a fast-paced environment, receiving as many as 100 guests a day on weekends in season.
We offer competitive wages, paid vacation, health insurance, employee discounts, retirement plan, direct deposit, and great learning and growth opportunities. If you are a motivated and enthusiastic individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide exceptional service to guests
- Process guest arrivals and departures
- Handle guest inquiries and resolve issues
- Work collaboratively with other departments to ensure seamless guest experience
Requirements:
- High school diploma or equivalent required
- 1-2 years of experience in hospitality or customer service
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
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