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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and maintaining a well-organized store environment.
Key Responsibilities- Customer Service: Provide friendly and attentive service to customers, answering questions and resolving issues in a timely and professional manner.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockrooms, and customer areas.
- Merchandise Management: Assist with receiving and processing merchandise, including unloading trucks and stocking shelves.
- Checkout Experience: Ensure a fast and friendly checkout experience for customers, handling cash and operating a point-of-sale system.
- Team Collaboration: Work collaboratively with other team members to achieve sales goals, maintain store standards, and provide excellent customer service.
- Retail Experience: Previous retail experience, preferably in a customer-facing role.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
- Physical Demands: Ability to stand for long periods, move throughout the store, and lift up to 50 pounds.
As a Customer Service Representative at Michaels Stores, you will have the opportunity to work in a dynamic and creative environment, surrounded by a team of passionate and dedicated individuals. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.