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Customer Service Representative

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Long Beach, California, United States Blue Kangaroo Packoutz Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and promoting the growth of our business.

Key Responsibilities
  • Client Relationship Building: Establish and maintain strong relationships with our clients, understanding their needs and providing personalized service.
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues in a timely manner.
  • Insurance Sales: Use a customer-focused approach to educate clients about insurance options and promote the development of our business.
  • Communication: Utilize excellent communication skills to effectively communicate with clients, colleagues, and management.
Requirements
  • Customer Service Skills: Dedicated to providing exceptional customer service and building strong relationships with clients.
  • Communication Skills: Excellent communication skills, both written and verbal, to effectively communicate with clients and colleagues.
  • Problem-Solving Skills: Proactive in problem-solving and able to think critically to resolve client issues.
  • Teamwork: Ability to work collaboratively as part of a team to achieve business objectives.
Benefits
  • Competitive Compensation: Hourly pay plus commission/bonus structure.
  • Opportunities for Advancement: Growth potential and opportunities for advancement within the company.
  • Valuable Experience: Opportunity to gain valuable experience in customer service, sales, and business development.