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Practice Manager of Operations

2 months ago

Knoxville Tennessee, United States American Family Dentistry - Mountain Grove Full time
About the Role

We are seeking a highly motivated and experienced Practice Manager of Operations to join our team at American Family Dentistry - Mountain Grove. As a key member of our leadership team, you will play a critical role in driving the success of our practice.

Key Responsibilities
  • Strive for Mastery: Prioritize and complete all necessary training to develop technical, commitment, and leadership skills.
  • Develop and Pursue Goals: Establish and work towards annual top 10 business goals and 16 personal development goals.
  • Lead by Example: Ensure the goals and priorities of our doctors and teams are achieved through servant leadership.
  • Collaborate with Doctors: Support our doctors in achieving their top 10 professional goals and create alignment through daily one-on-ones, morning huddles, and weekly touch points.
  • Business Partner: Collaborate with our doctors to develop quarterly and annual financial goals and help them prioritize, plan, and block schedule for continuing education.
  • Team Growth: Identify and support future team growth by selecting candidates that are an 80% match for both the position and the practice.
  • Onboarding and Training: Successfully onboard new team members through partnerships with recruiting and support office and support team members in prioritizing and planning their training.
What You'll Gain
  • Competitive Benefits: Enjoy competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
  • Continuing Education: Access to continuing education opportunities to develop your full potential and be a true business partner to our supported doctors.
  • Networking Opportunities: Access to an expansive network of mentors and networking opportunities.
  • Top-Quality Technology: Utilize top-quality technology to assist in your daily responsibilities and deliver exceptional patient care.
Qualifications
  • Minimum Qualifications: Associate's or Bachelor's degree or 3-5 years' leadership experience in a professional office, hospitality, retail, banking, medical, etc.
  • Experience: Experience working in a fast-paced and customer-centric environment, analyzing processes and information, identifying problems and trends, and developing effective solutions and strategies.
  • Skills: Excellent communication, leadership, coaching, and conflict resolution skills, trustworthy, and maintain patient confidentiality and team ethics.