Operations Manager

4 days ago


Knoxville, Tennessee, United States KJ Media Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to oversee the daily warehouse operations and activities at KJ Media. The successful candidate will be responsible for ensuring efficiency and customer satisfaction, while maintaining a safe and compliant work environment.

Key Responsibilities
  • Supervise a large warehouse team and set performance and productivity standards.
  • Manage operating costs and identify areas for cost reduction.
  • Deliver excellent customer service in line with Courier Express standards.
  • Develop goals and action plans to optimize warehouse operations.
  • Maintain a safe, compliant, and positive work environment for employees.
Requirements
  • College degree or 2+ years of relevant management experience.
  • Self-motivated with strong planning and multitasking skills.
  • Leadership and management experience.
  • Highly organized.
  • Ability to interact effectively with employees at all levels.
  • Excellent communication skills.
  • Rapid problem-solving and attention to detail.
Preferred Qualifications
  • Microsoft Office (Word, Excel, etc.)
  • COPS (or other relevant warehouse management software)

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