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Strategic Business Operations Leader

2 months ago


Pleasanton California, United States BlackLine Full time
About the Role

We are seeking a highly experienced and skilled Strategic Business Operations Leader to join our team at BlackLine. As a key leader, you will be responsible for driving a quantitative, metric-based framework for planning and strategic business decision making for investments and operational execution.

Key Responsibilities
  • Operate as chief of staff for the CIO, coordinating staff and business cadence, as well as development of presentation materials for outbound reporting to the BlackLine Board and the Executive Team.
  • Lead business planning, resource allocation, location planning for headcount, investment and business modeling, and investment ROI analysis for Information Technology.
  • Develop and implement consistent methods for assessing team performance, managing risk, measuring product ROI, and developing business cases.
  • Define and implement utilization portfolio/program/project performance metrics (KPIs) and indicators to provide a data-centric view of technology capabilities and operational performance, and advise on recommended investment levels, based on business opportunity.
  • Work closely with Finance and cross-functional leaders within Corp IT to plan and monitor budgets.
  • Drive cross-functional initiatives tied to transformation and change.
  • Support the preparation of the organization's strategic planning and Investment Planning processes.
Requirements
  • MBA from a highly ranked university, with an undergraduate bachelor's degree in business or technical program.
  • 10+ years of experience in business operations supporting a technology function within an enterprise.
  • Strong experience in storytelling and building material for executive read outs using Power Point or similar technologies.
  • 3+ years of experience in a chief of staff-type role, advising an executive product or technology leader.
  • Solid general management capability with skills in strategy, operational excellence, collaboration and innovation.
  • Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
  • Independent judgment and mature decision-making skills to deal with programs that often have enterprise-wide scope and may have significant financial and compliance impacts.
  • Solid understanding of project management techniques, methodologies, and best practices.
  • Excellent verbal, written, and presentation skills, with a demonstrated ability to effectively communicate technical and business issues to support the strategic goals.
About BlackLine

BlackLine is an equal opportunity employer. We strive to create a challenging and engaging work environment. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

BlackLine has been recognized as one of the best places to work by LA Best Places to work for five years in a row, and as one of the top Technology companies to work for by Fortune magazine, Gartner, and Deloitte's 500 top Technology companies.