IT Support Specialist

4 weeks ago


Greensboro, North Carolina, United States Deployed Services, LLC Full time

Job Summary:

Deployed Services, LLC is seeking an IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our clients and employees.

Key Responsibilities:

  • Provide technical support to clients and employees via phone, email, and in-person.
  • Troubleshoot and resolve technical issues with computer systems, software applications, and other technical equipment.
  • Utilize a ticket management system to record, update, and resolve tickets in a timely and efficient manner.
  • Collaborate with other team members to ensure seamless technical support and resolution of complex issues.
  • Stay up-to-date with the latest technology trends and advancements to provide the best possible support to our clients and employees.

Requirements:

  • Bachelor's degree in management information systems or related field.
  • 1-2 years of experience in IT or business systems.
  • Proficient in Microsoft Office Suite, Share Point, and other software applications.
  • Experience with ticketing systems, such as ManageEngine.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

What We Offer:

  • Competitive hourly rate up to $28.57.
  • Opportunity to work with a dynamic and growing company.
  • Collaborative and inclusive work environment.
  • Professional development and growth opportunities.

Equal Opportunity Employer:

Deployed Services, LLC is an equal opportunity employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, and gender expression, religious creed, disability, medical condition, genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record, and any other characteristic protected by federal, state, or local law.



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