Branch Operations Manager

2 weeks ago

Lubbock, Texas, United States JM Hunter Group Full time
Job Title: Branch Manager

We are seeking a highly skilled and experienced Branch Manager to lead our wholesale building materials branch in Lubbock. As a key member of our team, you will be responsible for overseeing the daily operations, sales, and customer service of the branch.

Key Responsibilities:

  • Operational Excellence: Manage all aspects of the branch's daily operations, including inventory management, order fulfillment, and logistics coordination to ensure timely and accurate delivery of building materials to customers.
  • Customer Relationship Management: Foster strong relationships with customers, addressing their needs, concerns, and inquiries promptly. Provide exceptional customer service to ensure client satisfaction and loyalty.
  • Sales and Business Development: Collaborate with the sales team to drive revenue growth by identifying opportunities to expand the customer base, increase market share, and develop strategies to achieve sales targets.
  • Team Leadership: Lead, mentor, and develop a team of sales, administrative, and warehouse staff. Set performance goals, provide regular feedback, and promote a collaborative and motivated work environment.
  • Financial Management: Monitor branch financial performance, including revenue, expenses, and profitability. Develop and execute strategies to optimize financial results while adhering to budgetary guidelines.
  • Inventory Control: Implement effective inventory management practices, ensuring accurate stock levels, minimizing shrinkage, and optimizing stock turnover.
  • Compliance and Safety: Ensure compliance with company policies, procedures, and regulatory requirements. Maintain a safe working environment by promoting adherence to health and safety protocols.
  • Reporting: Generate and present regular reports on key performance indicators, sales trends, operational metrics, and other relevant data to senior management.

Qualifications:

  • Proven experience in a leadership role within the wholesale building materials or closely related sectors.
  • Strong business acumen with a demonstrated ability to drive sales growth and achieve financial targets.
  • Excellent communication, interpersonal, and negotiation skills.
  • Effective team management and leadership abilities.
  • Detail-oriented mindset with exceptional organizational and problem-solving skills.
  • Proficiency in using relevant software applications, including MS Office suite.
  • Familiarity with inventory management and logistics processes.

About Us:

At JM Hunter Group, we are committed to providing exceptional customer service and building strong relationships with our customers. We offer a competitive salary and performance-based incentives, comprehensive benefits package, opportunities for professional growth and advancement, and an engaging and collaborative work environment.

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