Restaurant Operations Manager

3 weeks ago


Lubbock, Texas, United States Hawaiian Bros Island Grill - Stine Ventures LLC Lubbock, TX Full time
Job Description

The General Manager is responsible for overseeing the daily operations of the restaurant, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing staff, maintaining high standards of customer service, and achieving sales and profit targets.

Key Responsibilities:

  • Develop and implement strategies to drive sales and revenue growth.
  • Manage and motivate a team of staff to deliver exceptional customer service and achieve business objectives.
  • Monitor and control costs, including labor, inventory, and overhead expenses.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Identify and capitalize on opportunities to improve operational efficiency and reduce waste.
  • Develop and maintain relationships with key stakeholders, including suppliers, vendors, and community partners.

People Management:

  • Recruit, train, and develop a high-performing team of staff.
  • Provide coaching and feedback to staff to improve performance and achieve business objectives.
  • Manage staff schedules and rotations to ensure adequate coverage and minimize labor costs.
  • Conduct regular performance reviews and provide opportunities for staff to grow and develop within the company.

Quality Management:

  • Ensure that all food and beverages meet the highest standards of quality and safety.
  • Monitor and maintain equipment and facilities to ensure they are in good working order.
  • Develop and implement procedures to minimize waste and reduce environmental impact.
  • Conduct regular quality control checks to ensure that all aspects of the business are meeting company standards.

Financial Management:

  • Develop and manage budgets to ensure that the restaurant is operating within financial targets.
  • Monitor and control costs, including labor, inventory, and overhead expenses.
  • Identify and capitalize on opportunities to improve financial performance and reduce costs.
  • Develop and implement strategies to drive revenue growth and increase profitability.


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