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Program Supervisor
2 months ago
Brilliant Corners is seeking a highly skilled and experienced FHSP Program Supervisor to join our team. As a key member of our organization, you will play a critical role in scaling the Flexible Housing Subsidy Pool (FHSP) program and helping to house thousands of homeless Angelenos.
Job SummaryThe FHSP Program Supervisor will work closely with the FHSP Program Director, Associate Directors, and Managers to manage a team of Housing Coordinators and/or Senior Housing Coordinators. Your primary responsibility will be to ensure the successful implementation of the FHSP program, including tenant services, compliance, and data collection.
Key Responsibilities- Supervise a team of Housing Coordinators and/or Senior Housing Coordinators to ensure the successful implementation of the FHSP program.
- Provide advisement and direction on all tenant issues using a client-centered approach.
- Liaison with Intensive Case Management Services (ICMS) to ensure seamless coordination of services.
- Ensure the department has a high standard of tenant services quality standards.
- Facilitate data collection, file audits, and periodic reports.
- Assist program participants, case managers, and property providers in navigating the public housing agency (PHA) system, if applicable.
- Two (2) years of supervisory experience.
- At least one year of proven experience working with homeless or other extremely vulnerable individuals in a housing or similar program.
- Experience working in a crisis setting a plus and ability to respond appropriately in an emergency.
- Knowledge of supportive housing, Fair Housing Laws, and reasonable accommodations.
- Excellent verbal and written communication skills.
- Strong staff supervision skills.
- Strong interpersonal skills.
- Possession of a valid California driver's license, a clean driving record, and automobile insurance.
- Access to adequate transportation.
- Basic computer knowledge, MS Word and Excel required; PowerPoint preferred.
- Flexibility required regarding scheduling and prioritizing of tasks.
- Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment.
- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (With 5% Match)
- Life Insurance (Basic, Voluntary and AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Wellness Resources
- Hybrid Work
Brilliant Corners is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
