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Regional Operations Manager

1 month ago

Tampa, Florida, United States Salem's Fresh Eats Full time

Job Description: Area Manager - Salem's Fresh Eats


Position Overview:


The Area Manager will oversee the operations of multiple Salem's Fresh Eats locations. This role requires a strong focus on quality control, deliverables, and ensuring each location meets the company's standards for customer service, product quality, and operational efficiency.



  • Operational Management:
  • Oversee daily operations across multiple Salem's Fresh Eats locations.
  • Ensure each location adheres to company policies, procedures, and standards.
  • Conduct regular site visits to assess performance and implement improvements.

Quality Control:



  • Monitor product quality and consistency at all locations.
  • Implement and maintain quality control systems.
  • Address any quality issues promptly and effectively.

Staff Management:



  • Recruit, train, and supervise location managers and staff.
  • Conduct performance evaluations and provide coaching for improvement.
  • Foster a positive and productive work environment.

Customer Service:



  • Ensure each location delivers exceptional customer service.
  • Address and resolve customer complaints and feedback.
  • Implement customer service training programs for staff.

Financial Management:



  • Manage budgets and financial performance for each location.
  • Monitor sales and expenses, implementing cost-saving measures where necessary.
  • Ensure financial targets are met or exceeded.

Health and Safety:



  • Ensure all locations comply with health and safety regulations.
  • Conduct regular health and safety audits.
  • Address any health and safety issues promptly.

Deliverables:



  • Ensure timely and accurate delivery of products and services.
  • Monitor and improve supply chain efficiency.
  • Implement systems to track and report on deliverables.

Performance Improvement:



  • Analyze performance metrics and identify areas for improvement.
  • Develop and implement action plans to drive performance improvements.
  • Report on performance to senior management.

Qualifications:



  • Proven experience as an Area Manager or similar role, preferably in the food service industry.
  • Strong leadership and managerial skills.
  • Excellent communication and interpersonal abilities.
  • In-depth understanding of quality control procedures.
  • Financial acumen and experience managing budgets.
  • Knowledge of health and safety regulations.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong problem-solving skills and attention to detail.

Education and Experience:



  • Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.
  • Minimum of 5 years of experience in a management role within the food service industry.
  • Demonstrated success in managing multiple locations.

Working Conditions:



  • This role requires travel between multiple locations.
  • Flexible working hours, including weekends and holidays, as needed.
  • Ability to work in a fast-paced environment.