Head of Operations

4 hours ago


Chicago, Illinois, United States Anzaa Consultants Full time
Job Title: Head of Operations

Job Summary:

We are seeking a highly skilled and experienced Head of Operations to lead our operations team at Anzaa Consultants. The successful candidate will be responsible for developing and implementing strategic plans to drive business growth and improve operational efficiency.

Key Responsibilities:

* Develop and review the operations department's strategy to ensure alignment with business objectives
* Prepare and present annual budgets for the operations department to the board for approval
* Formulate and implement short-term and long-term manufacturing strategies to maximize benefits from contract manufacturing
* Establish goals and policies for the operations department
* Draft and implement standard operating procedures (SOPs) related to operations

Contract Manufacturing:

* Formulate and implement short-term and long-term manufacturing strategies to maximize benefits from contract manufacturing
* Negotiate and finalize annual buying rates from contract manufacturers for all finished goods
* Release purchase orders and ensure timely delivery of goods
* Monitor contract manufacturers' performance and ensure they meet production targets

Supply Chain:

* Develop and formulate long-term and short-term planning policies, programs, and goals related to supply chain management
* Integrate supply chain activities across the organization to optimize customer service, product supply, inventory investment, and cost
* Lead the team responsible for demand planning and ensure timely supply of finished goods

Customer Service:

* Establish goals and policies for the customer service department
* Lead the team responsible for driving the sales order management process
* Negotiate international freight rates with freight forwarders

Warehouse Logistics:

* Ensure efficiency and cost control in warehousing and distribution operations
* Control external warehouse agencies to ensure proper handling and storage of goods
* Negotiate and finalize freight rates with logistics companies

Packaging Development:

* Lead the packaging department team to develop best-in-class processes and systems
* Drive existing packaging upgrades and cost optimization projects

R&D:

* Establish goals and policies for the R&D team
* Ensure the R&D team meets their objectives for new product development

Regulatory:

* Lead the team responsible for identifying potential risks and ensuring timely compliance with regulatory requirements

Qualifications:

* Engineering degree
* MBA (preferred)
* Years of relevant experience in the FMCG industry
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