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Business Systems ERP Coordinator

2 months ago

Greenville, South Carolina, United States INDUSTRIAL PACKAGING SUPPLIES INC Full time
Position Overview

Industrial Packaging Supplies Inc. is a leader in providing innovative packaging solutions tailored to meet diverse customer needs. We pride ourselves on our extensive experience and commitment to excellence in the packaging industry.

We are currently seeking a skilled ERP Administrator to join our team in a dynamic role that requires both technical expertise and strong interpersonal skills.

Key Responsibilities:
  • Requirements Analysis: Gather and document business needs to ensure effective ERP system configuration.
  • System Configuration: Customize ERP functionalities to align with organizational requirements.
  • Testing and Upgrades: Conduct thorough testing and manage system upgrades to enhance performance.
  • User Training: Provide comprehensive training for both new and existing users, tailored to their specific job functions.
  • Communication: Utilize strong communication skills to collaborate effectively with non-technical staff.
  • Issue Resolution: Address and resolve functionality and application challenges promptly.
  • Support Services: Offer assistance through phone, online, and in-person channels.
  • Project Management: Manage multiple projects simultaneously, ensuring timely completion.
  • Documentation Management: Oversee ITIL change management processes and maintain thorough documentation.