Sales Associate

3 days ago

Stamford, Connecticut, United States Bob's Stores Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Bob's Stores. As a Sales Associate, you will be responsible for creating a memorable shopping experience for every customer while striving to achieve daily and weekly sales goals.

**Key Responsibilities:**

  • Greet each and every customer every time, providing a warm and welcoming atmosphere.
  • Initiate friendly conversation with each customer to determine level of assistance required, building rapport and trust.
  • Answer customer inquiries, providing accurate and helpful information.
  • Drive sales through suggestive selling and add-on sales, increasing revenue and customer satisfaction.
  • Maintain assigned area to store standards, including functional recovery, accurate ad signing, and correct merchandise placement.
  • Perform various other functions as assigned/requested in assigned area, including price checks, merchandise transfers, customer calls, fitting room returns, etc.
  • Adhere to all Company initiatives and achieve established goals for each initiative (e.g., Best of Bobs Reward Program).
  • Follow all Company policies, rules, and procedures.
  • Perform other responsibilities as assigned by the Manager in Charge.
  • Complete all assigned training.

**Additional Responsibilities for Front-End Assignments:**

  • Process customer purchases accurately and efficiently, including checking for mis-mates and folding and bagging merchandise.
  • Maintain register area in accordance with store standards.
  • Adhere to all Company initiatives and achieve established goals for each initiative (e.g., Best of Bobs Reward Program).
  • Meet all Company standards.

**Requirements:**

  • A varied schedule will require nights, weekends, and holidays, and possibly some overnight shifts for those 18+.
  • Flexible availability preferred.
  • Must have a friendly, outgoing personality and be driven to satisfy customers.
  • Retail experience in footwear sales preferred, yet not required.
  • Strong communication skills.
  • Ability to suggestively sell and be persuasive.
  • Ability to work well independently as well as part of a team.
  • Bilingual always a plus.
  • Minimum age requirement: 16.

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