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Customer Engagement Specialist

2 months ago

Lakeway, Texas, United States H-E-B Store Full time


Position Overview:
At H-E-B, we are seeking enthusiastic and driven individuals to fill the role of Customer Engagement Specialist. This full-time position is ideal for those who enjoy creating a welcoming atmosphere for our customers while ensuring the department is well-stocked and organized.

Our Commitment:
We believe in putting People first, regardless of your background or career stage. As a Customer Engagement Specialist, you will play a crucial role in maintaining high standards of customer service and product availability.

Key Responsibilities:

  • Stock Management:
    Efficiently stock and rotate products, assist with inventory control, and ensure a clean and organized back area for operations.
  • Customer Service Excellence:
    Deliver outstanding service by answering customer inquiries, assisting with product selections, and ensuring a positive shopping experience.
  • Sales Support:
    Effectively merchandise products and utilize suggestive selling techniques to enhance customer satisfaction and drive sales.
  • Food Safety and Sanitation:
    Maintain cleanliness and sanitation standards across all areas, ensuring compliance with safety protocols.

Qualifications:

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Able to thrive in a fast-paced retail environment.

Physical Requirements:
Must be able to lift and manage weights exceeding 30 lbs, with additional physical demands varying by department.

About H-E-B:
H-E-B is a leading grocery retailer based in San Antonio, Texas, with a rich history of serving communities since 1905.