Center Operations Manager

4 days ago


Lithia Florida, United States Florida Autism Center Full time
Job Summary

The Center Operations Supervisor is a key member of the Florida Autism Center team, responsible for ensuring the smooth day-to-day operation of the center. This role works closely with the Director of Clinical Operations to deliver exceptional service and support to clients, families, and staff.

Key Responsibilities
  • Reception and Access Management: Greet families and team members, answer calls, and manage building access and security.
  • Schedule Maintenance and Communication: Reschedule services, manage schedule changes, and communicate with families and staff.
  • Intake Assessment Scheduling: Support intake assessment scheduling and setup family portals as needed.
  • CentralReach Data Management: Ensure accurate and up-to-date data elements in CentralReach, including schedule changes, appointment conversions, and client and staff profiles.
  • Payroll Support: Provide payroll support, including coding and timekeeping compliance.
  • Culture and Team Member Relations: Welcome new hires, support staff with basic needs, and organize events.
  • Center Upkeep and Functioning: Manage center upkeep, including ordering supplies, safety and compliance, and coordinating vendor visits.
  • Reportable Events Reporting: Assist with documenting and reporting reportable events as directed by the CD, DCO, Compliance, or Human Resource.
  • Confidential Document Management: Manage confidential client and team member documents, including intake, authorizations, and insurance coverage support.
  • Basic Tech Support and Inventory Management: Provide basic tech support and inventory management.
  • HR Support: Provide basic HR support, including on-boarding and off-boarding, time keeping tasks, and supporting HR and Training as needed.
  • Support to CD and Clinical Leadership Team: Assist with coaching and corrective action documentation, and support marketing efforts and events.
Requirements

The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. A high school diploma or equivalent is required, with relevant experience in operations or administration preferred.



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