Physician Liaison Specialist

3 weeks ago


Atlanta, Georgia, United States SonderMind Careers Full time
About the Role

The Physician Liaison (PL) role at SonderMind Careers is dedicated to developing and cultivating relationships with Physicians, Practice Managers, and medical office staff through face-to-face interaction.

The PL will build relationships with Primary Care and Specialty Care Practices in their respective territory to educate current partner practices on SonderMind's programs and services, provide ongoing training on engagement processes, deliver regular updates to the practices, and develop relationships with new practices.

This role requires collaboration with SonderMind Account Executives to coordinate practice and system level strategy, as well as identifying and resolving barriers to engaging clients into SonderMind care.

Regular weekly travel to multiple on-site locations is required for this role.

Essential Functions
  1. Meet face-to-face with medical practices to educate them on services and intake processes, conduct training presentations and lunch/learns with practice staff
  2. Create, foster, and enhance relationships with targeted practices through consistent and strategic field and virtual outreach
  3. Collaborate on and execute direct communications with practices to ensure patient awareness, onboarding efficiency, and timeliness
  4. Coordinate with Account Executives and marketing for engagement strategies, campaigns, and promotional activities
  5. Drive practice level activities to achieve access targets for designated geography
  6. Communicate and collaborate with multiple internal and external stakeholders
  7. Be adaptable and able to pivot based on shifting priorities
  8. Ensure all interactions and communications with referring physicians follow legal and ethical guidelines
What does success look like?

Obtain the ability to communicate the full value of partnering with SonderMind to everyone from frontline office resources to physicians.

Meet or exceed monthly performance goals

Maintain a consistent daily output of outreach and engagement activities to support monthly quota

Within 90 days, be fully ramped up across all practices in your respective territory driving target level of engagement

Who You Are

Must reside in Atlanta, GA

2+ years of recent healthcare sales experience/community outreach and/or healthcare in a high-growth and fast-paced environment (direct relationship sales experience)

Self-starter that takes initiative and adapts to changing demands

Brings a positive and professional attitude to work every day

Growth mindset, always ready to learn and apply new strategies or approaches

Superior attention to detail and time management skills

Excellent verbal and written communication skills

Highly organized

Experience with a CRM software (Salesforce preferred)

Our Benefits

Compensation for this role is a mix of base salary and uncapped commission. Base salary range including on-target earnings will be $84,000.

We want the experience of working at SonderMind to accelerate people's careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

  • A commitment to fostering flexible hybrid work
  • A generous PTO policy with a minimum of three weeks off per year
  • Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
  • Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
  • Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events
  • Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
  • 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
  • Travel to Denver 1x a year for annual Shift gathering
  • Fourteen (14) company holidays
  • Company Shutdown between Christmas and New Years
  • Supplemental life insurance, pet insurance coverage, commuter benefits, and more


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