Loan Workout Specialist

1 day ago

West Des Moines, Iowa, United States Motion Recruitment Full time
Job Title: Loan Workout Specialist

Join a well-established Financial Services Company as a Loan Workout Specialist in Des Moines, IA. This is a long-term contract opportunity that offers a competitive benefit package and the chance to work with a talented team.

Job Summary:

We are seeking a highly organized and detail-oriented Loan Workout Specialist to join our team. The successful candidate will have experience in legal administration, document management, and customer service. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.

Key Responsibilities:
  • Participate in or provide support for low-complexity initiatives within Loan Workout.
  • Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact in Loan Workout.
  • Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements.
  • Provide information to client personnel in Loan Workout.
  • Manage stakeholder relationships with customers, family members, legal representatives, and business partners.
Requirements:
  • Legal administration/support experience.
  • Ability to combine documents in Adobe Reader.
  • User-level experience with Microsoft Outlook, Word, and OneNote.
  • Experience with shipping documents with FedEx.
  • Working knowledge of legal civil procedures.
  • Must be highly organized.
  • Strong time management skills (will be working with hundreds of time-sensitive documents that come in weekly).
  • Partnership skills - ability to work with Q/A team.
  • 6+ months of legal admin experience is preferred.
  • Hands-on experience supporting paralegals, attorneys, or court systems will be helpful.
Desired Skills & Experience:
  • Root cause analysis.
  • Understanding credit cards, which is the main department.
  • Payment research.
  • Litigation exposure specifically civil procedure.
  • Partnering with 3rd party law firms.
  • Working independently and being resourceful.
  • Enterprise/corporate environment background.
What You Will Be Doing:
  • Participate in or provide support for low-complexity initiatives within Loan Workout.
  • Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact in Loan Workout.
  • Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements.
  • Provide information to client personnel in Loan Workout.
  • Functions include assessing wide-ranging customer circumstances, conducting extensive research, determining appropriate courses of action, documenting/communicating findings, and supporting the issue through direct mediation as applicable.
  • Manage stakeholder relationships with customers, family members, legal representatives, and business partners.
Benefits:
  • Medical Insurance - Four medical plans to choose from for you and your family.
  • Dental & Orthodontia Benefits.
  • Vision Benefits.
  • Health Savings Account (HSA).
  • Health and Dependent Care Flexible Spending Accounts.
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance.
  • Hospital Indemnity Insurance.
  • 401(k) including match with pre and post-tax options.
  • Paid Sick Time Leave.
  • Legal and Identity Protection Plans.
  • Pre-tax Commuter Benefit.
  • 529 College Saver Plan.

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

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