Customer Service and Financial Expert
7 days ago
The role of a Customer Service and Financial Expert at Argent Federal Credit Union is to build and maintain strong relationships with members by delivering exceptional service and financial solutions.
This position plays a vital part in the credit union's operations, requiring a passion for customer service and a commitment to the well-being of the community. The goal is to develop and enhance the full member relationship from account opening to sharing various services offered by the credit union.
Key Responsibilities- Exhibit professionalism and trustworthiness while interacting with members and processing transactions.
- Navigate multiple systems to efficiently process financial transactions and provide accurate information to members.
- Exercise active listening skills to understand member needs and preferences.
- Cross-sell credit union products, services, and promotions to meet or exceed assigned job production guidelines.
- Bachelor's Degree or Equivalent in Business Administration or related field (or relevant work experience).
- Prior experience in customer service, cash handling, or banking industry preferred.
- Ability to multitask, set priorities, and handle sensitive information with discretion.
- Excellent verbal and written communication skills.
As a valued member of the Argent Federal Credit Union team, you will enjoy a competitive salary, opportunities for career growth and development, and a comprehensive benefits package. Our organizational culture prioritizes employee well-being, making us an ideal place to build your career.
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