Customer Service Representative

2 weeks ago


Ephrata, Pennsylvania, United States Planet Fitness Full time

**About Us**

Planet Fitness is a rapidly growing fitness center chain with over 2,000 locations across the United States and internationally. We strive to create a welcoming environment for our members, providing them with the tools and support they need to achieve their fitness goals.

As a Customer Service Representative, you will play a critical role in delivering exceptional customer service to our members, prospective members, and guests. Your primary responsibility will be to handle front desk-related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.

In this role, you will also have the opportunity to take prospective members on tours of our facilities, respond to member questions and concerns in a timely and professional manner, and assist in maintaining the cleanliness and organization of our clubs.

We are seeking individuals who possess excellent communication skills, a passion for fitness, and a commitment to delivering outstanding customer service. If you are looking for a rewarding career where you can make a positive impact on people's lives, we encourage you to apply.

**Salary:** $40,000 - $60,000 per year (depending on location and experience)



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