Store Manager

5 hours ago


Colorado Springs Colorado, United States Jobs for Humanity Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to lead our retail store operations. As a key member of our team, you will be responsible for ensuring that our customers have a memorable experience by providing exceptional quality and service.

Key Responsibilities
  • Oversee the daily operations of the store, including open and closing procedures, work order management, and customer service.
  • Drive team performance to ensure key performance indicators (KPIs) and company goals are met or exceeded.
  • Provide guidance and coaching to ensure that all technicians are SafeTech certified and performing quality installs or repairs.
  • Collaborate with marketing associates to ensure that the right materials are properly displayed.
  • Provide world-class customer service by responding quickly to client complaints and warranty issues.
Requirements
  • High School Diploma/GED/Equivalent or 5-7 years of leadership/supervisory experience.
  • Valid state-issued driver's license required.
  • 3+ years of leadership experience with an innovative approach toward incenting performance.
  • 3-5 years of experience in retail or service center environments; automotive experience preferred.
  • Proficiency with Microsoft Office Suite, web applications, and general office equipment.
  • Excellent communication skills with the ability to influence, persuade, engage, and have crucial conversations with a mobile workforce.
What We Offer
  • Competitive weekly pay and bonus opportunities.
  • A benefits package valued at more than $10k, including a 401(k) plan with company matching, medical coverage plans, and paid time off (PTO) programs.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.
About Us

We are a company that values our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at [url removed].


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