Emergency Response Coordinator

1 week ago


Phoenix, Arizona, United States Global Medical Response Inc Full time
Job Summary

As an Emergency Response Coordinator with Global Medical Response Inc, you will play a critical role in the Emergency Medical Services and Fire systems. Your primary responsibility will be to process emergency and non-emergency calls for service, dispatching ambulances and fire engines via radio in a timely manner.

Key Responsibilities
  • Process emergency and non-emergency calls to determine the type of assistance needed and dispatch resources accordingly.
  • Maintain a high standard of accountability and professionalism while providing excellent customer service.
  • Provide medical dispatch instructions in accordance with the International Academy of Emergency Dispatch standards.
  • Track and enter data for emergency and non-emergency calls using a computer-aided dispatch system.
  • Utilize critical thinking skills to dispatch appropriate resources to community members in need of assistance.

Requirements
  • High school diploma or equivalent.
  • Minimum of 1 year of emergency dispatch, medical, or telecommunications experience, or 2 years of high-demand customer service experience.
  • Strong reading comprehension and writing skills in English.
  • Ability to communicate clearly on the radio and telephone.
  • Ability to record, transmit, and report information accurately.
  • Ability to manage multiple tasks simultaneously.

About Global Medical Response Inc
Global Medical Response Inc is a leading provider of emergency medical services and patient relocation services. Our team is dedicated to delivering compassionate, quality care to our patients. We offer a comprehensive benefits package and opportunities for career growth and development.

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