Aerospace Customer Service Lead

4 weeks ago


Fort Worth, Texas, United States Express Employment Professionals of Fort Worth, TX Full time

Customer Service Manager

A leading aerospace company seeks a skilled professional to lead its customer service team.

Responsibilities include:

  • Training and developing customer service representatives to meet high standards of performance
  • Solving complex customer issues and identifying opportunities for process improvement
  • Maintaining strong working knowledge of distribution operations, policies, and procedures
  • Receiving, reviewing, and populating critical data into the system with high accuracy and promptness
  • Collaborating cross-functionally within Supply Chain, Strategic Sourcing, Sales, Quality, Operations, and Accounting teams to support customer requirements and process improvements
  • Proficiency in MS Office Suite and Data Entry skills

**Salary:** $70,000 - $85,000 per year (DOE)

**Work Schedule:** Monday - Friday, 8:00 AM - 5:00 PM



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