Customer Service Liaison

3 weeks ago


Fort Worth, Texas, United States Howell Instruments Inc Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Howell Instruments Inc. This role is crucial in ensuring customer satisfaction and contributing to the overall sales growth of the company.

Responsibilities
  • Respond to customer inquiries via phone, email, and chat regarding aerospace products, services, and solutions.
  • Process orders and submit contracts or acknowledgments to customers.
  • Assist customers with order placement, status tracking, and technical specifications.
  • Collect and report customer feedback to help improve products and services.


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