Quality Assurance Manager

3 hours ago


Andover, Massachusetts, United States Michael Page Full time

Join a dynamic company with a positive team culture and a commitment to excellence. We are seeking a Quality Manager - Textiles Manufacturing to lead our quality assurance team and ensure that all products meet the highest standards of quality. The successful candidate will have a strong background in quality management, with a minimum of 5-7 years of experience in the textiles manufacturing industry. Key responsibilities will include developing and implementing quality assurance policies and procedures, leading a team of quality inspectors and technicians, and fostering a culture of continuous improvement. The ideal candidate will have excellent analytical skills, strong communication and interpersonal skills, and the ability to work effectively with cross-functional teams. If you are a motivated and results-driven professional with a passion for quality, we encourage you to apply for this exciting opportunity. The Quality Manager - Textiles Manufacturing will be responsible for the following key areas: Quality Assurance Leadership: Develop, implement, and manage quality assurance policies and procedures for the manufacturing facility. Lead a team of quality inspectors and technicians, providing guidance, training, and performance evaluations. Foster a culture of continuous improvement and quality consciousness across the organization. Quality Control Processes: Oversee the inspection and testing processes to ensure products meet required specifications and standards. Develop and implement quality control measures at various stages of the production process, including raw material inspection, in-process inspection, and final product testing. Investigate and address product quality issues, conducting root cause analysis and implementing corrective actions. Compliance and Standards: Ensure compliance with relevant industry standards, regulations, and certifications (e.g., ISO, ASTM, etc.). Maintain up-to-date knowledge of textile industry standards and trends, incorporating best practices into the company's quality management system. Prepare for and manage internal and external audits, ensuring the facility is audit-ready at all times. Supplier Quality Management: Collaborate with the supply chain team to evaluate and qualify suppliers, ensuring incoming materials meet quality standards. Develop and maintain supplier quality agreements and performance metrics. Conduct supplier audits and work with suppliers to resolve quality issues. Data Analysis and Reporting: Analyze quality data, including inspection results, defect rates, and customer feedback, to identify trends and areas for improvement. Prepare and present quality reports to management, highlighting key performance indicators (KPIs) and action plans for continuous improvement. Monitor and track the cost of quality, including scrap, rework, and warranty costs. Continuous Improvement: Lead quality improvement initiatives, such as Six Sigma, Lean Manufacturing, or other methodologies, to enhance product quality and reduce waste. Facilitate cross-functional teams to drive process improvements and problem-solving activities. Stay abreast of advancements in quality management practices and recommend innovative solutions to improve efficiency and effectiveness. Customer Focus: Serve as the main point of contact for customer quality concerns, working closely with the sales and customer service teams to resolve issues promptly. Participate in customer visits and quality reviews, ensuring customer requirements and expectations are met. The successful candidate will have a Bachelor's degree in Textile Engineering, Quality Management, Industrial Engineering, or a related field. Certification in Quality Management (e.g., ASQ Certified Quality Manager) is preferred. Proficiency in quality management software and tools is also required. The Quality Manager - Textiles Manufacturing will be rewarded with a competitive salary, bonus, 401K match, and a comprehensive benefits package, including PTO, health, dental, and vision insurance. If you are a motivated and results-driven professional with a passion for quality, we encourage you to apply for this exciting opportunity.



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