Digital Marketing Consultant

1 week ago


Suwanee, Georgia, United States brightfirellc Full time
Job Title: Digital Marketing Strategist

About the Position:

BrightFire is seeking a skilled Digital Marketing Strategist to join our team. As a customer-facing digital marketing consultant, you will be responsible for the onboarding and management of new clients for our digital marketing services, including Social Media Marketing, Reviews & Reputation Management, and Local Listings Management.

Responsibilities:

* Act as the primary point of contact with clients during onboarding for our digital marketing services.
* Manage multiple, concurrent projects and all aspects of onboarding through completion and service launch.
* Conduct all client communications in a professional and timely manner to keep the projects on schedule and make sure clients are up-to-date on the status of their project.
* Monitor and support with timely communication internally throughout the onboarding process.
* Identify overall onboarding process improvements and share observations.

Local Listings Management Onboarding & Support:

* Work with new customers to claim and brand their key aggregator and citation listings.
* Monitor and maintain key aggregator and citation listings.
* Remove duplicate aggregator and citation listings.

Reviews & Reputation Management Onboarding & Support:

* Work with new customers to claim and brand their review network listings.
* Assist customers with Net Promoter Score (NPS) survey campaigns.
* Consult customers on how to best handle negative reviews.

Social Media Marketing Onboarding & Support:

* Setup and customize client social media accounts.
* Analyze social media campaigns and make recommendations for changes.
* Setup content social media content calendar.
* Assist clients with custom social media posts or campaigns.

Qualifications:

* 2+ years of digital marketing experience.
* Strong interpersonal skills to work directly with clients.
* Project management and organizational skills.
* Comfortable with technology and learning new software.
* Excellent written and verbal communication skills.
* Ability to prioritize and manage multiple projects while paying attention to detail.
* Ability to work independently and in collaboration with others.
* Knowledge of common internet technologies.
* Takes ownership of projects, processes, and client satisfaction.
* Experienced with a remote environment.
* Experience with Google G Suite or Microsoft Office.

Benefits & Perks:

* Competitive Salary
* Annual Performance Bonus
* Competitive Paid Time Off Policy
* Approximately 10 Paid Holidays Per Year + 2 Floating Holidays
* Retirement Plan 401k + 4% Company Matching
* Remote Work
* 100% Paid Employee Health Insurance
* Discounted Vision and Dental Insurance Available
* Flexible Work Schedules
* Provided A Company Laptop

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