Information Technology Specialist

2 weeks ago


Vergennes, Vermont, United States Education and Training Resources Defunct Full time
Job Summary

We are seeking a highly skilled Information Technology Specialist to join our team at Education and Training Resources Defunct. The successful candidate will be responsible for providing technical assistance and training on computer and communication systems and software applications to our staff.

Key Responsibilities
  • Provide technical support and training to staff on computer and communication systems and software applications.
  • Identify and resolve technical problems with communication systems, computer hardware, and software applications.
  • Assist staff with application problems and respond to and resolve end-user technical problems.
  • Install and maintain new computers, networks, software applications, and communication systems equipment.
  • Develop job aids, checklists, training, and resource materials for tasks performed in software.
  • Manage the inventory and library of approved software.
  • Ensure technology is accessible and equipped with current hardware and software.
  • Collaborate with Job Corps Data Center personnel and the Corporate IS Manager on matters relating to systemic problems, modifications, or improvements.
  • Ensure the accountability of all computers and related items.
  • Assist in mentoring students interested in information technology careers.
Requirements
  • Proven experience with diverse hardware and software.
  • Ability to adapt, integrate, and modify existing programs or vendor-supplied package programs for use with existing information systems.
  • Demonstrated skills working with communication systems and networks.
  • Excellent customer service skills.
  • Ability to work on multiple projects independently and with minimal supervision.
  • Proven ability to communicate instructions and troubleshooting processes to internal customers.
Education and Experience
  • Bachelor's degree in a related field or a combination of education and experience may substitute for the degree requirement on a year-for-year basis.
  • Two years of experience in a work-related field.
  • Must possess a valid Driver's License with an acceptable driving record.


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