Senior Manager
4 weeks ago
Fannie Mae is seeking a Senior Manager to lead our Conference Room Technologies team. As a key member of our Engineering organization, you will be responsible for designing, developing, testing, and maintaining hardware, technology, and processes that enable seamless collaboration and communication.
The ideal candidate will have 6 years of industry experience in managing conference room technologies and services, with a proven track record of delivering high-quality solutions that meet the needs of our customers.
Key responsibilities will include:
- Leading a team of engineers and support staff to design, develop, and implement conference room technologies and services
- Ensuring the delivery of high-quality solutions that meet the needs of our customers
- Collaborating with cross-functional teams to identify and prioritize business requirements
- Developing and maintaining technical documentation and standards
- Providing technical guidance and support to internal stakeholders
Requirements include:
- 6 years of industry experience in managing conference room technologies and services
- Proven expertise in managing call quality and monitoring tools
- In-depth knowledge of Microsoft Teams Rooms (MTRoW and MTRoA), Cisco Webex, and video streaming technologies
- Experience in managing Audinate, Shure, and other conference room technologies
- Expertise in cloud architecture, strategy, networking, security, and compliance
- Skilled in defining and documenting policies, procedures, standards, network diagrams/designs, and business rules
- Proficient in Agile project management, Scrum, and Jira
- Excellent problem-solving and communication skills
- Bachelor's degree in a related field; relevant certifications are a plus
Fannie Mae is an Equal Opportunity Employer and welcomes applications from diverse candidates. We offer a comprehensive benefits package, flexible work arrangements, and opportunities for professional growth and development.
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