Customer Service Specialist

3 weeks ago

Washington, Washington, D.C., United States The George Washington University Hospital Full time

Company Overview

The George Washington University Hospital is a leading healthcare provider in the nation's capital, jointly owned and operated by George Washington University and Universal Health Services, Inc. (UHS). With a rich history dating back to 1862, our hospital has evolved into a world-class academic medical center dedicated to education, research, and patient care.

Estimated Salary

$45,000 - $60,000 per year, based on experience.

About the Role

We are seeking an exceptional Customer Service Specialist - Barista to join our team at The George Washington University Hospital. As a key member of our customer service team, you will be responsible for providing top-notch service to our patients, visitors, and staff while creating high-quality beverages in a fast-paced environment.

Job Responsibilities

• Provide exceptional customer service to patients, visitors, and staff

• Prepare and serve high-quality beverages to customer specifications

• Operate cash register and credit card machines efficiently

• Maintain a clean and safe work environment, adhering to food safety and sanitation standards

• Collaborate with colleagues to ensure seamless customer service delivery

Required Skills and Qualifications

• High School diploma or equivalent required; completion of Starbucks Barista Basics Training within days of start date preferred

• Excellent communication and interpersonal skills

• Ability to multitask and handle multiple duties in a fast-paced environment

• Strong knowledge of coffee preparation and presentation

Benefits

We offer a comprehensive benefits package, including:

  • Relocation assistance: up to $3,000
  • Professional development opportunities: up to $1,000 annually
  • Education allowance: up to $3,000 annually
  • Shift differential
  • Referral bonus: up to $5,000
  • Commuter subsidy: up to $200 monthly
  • Paid time off: hours annually (part-time)

Others

We are committed to fostering a diverse and inclusive work environment that values employee well-being and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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