Guest Services Supervisor
4 days ago
Pilot Company is a leading travel center network with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins.
Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture, and commitment to giving back remain true to us today.
We are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Responsibilities- Supervise employees and general operations of the store
- Provide excellent customer service to respond to customer needs
- Assist managers with tasks to maintain facilities and ensure smooth operations
- Be knowledgeable of store operations and PFJ's commitment to quality and customer service
- Previous experience or working knowledge of retail operations
- Incredible customer service skills and ability to maintain a customer-focused culture
- Proficiency with a calculator, computer, and other equipment
- Ability to work as part of a team and interact with different levels, including hourly team members, customers, vendors, and corporate representatives
- Flexible schedule, including nights, days, weekends, and holidays
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
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