Operations Manager

2 weeks ago


Corpus Christi, Texas, United States Urban Air Adventure Parks Full time
Job Title: Manager

About the Role:
Urban Air Adventure Parks is seeking a highly motivated and experienced Manager to join our team. As a Manager, you will be responsible for leading and motivating a team of staff to deliver exceptional customer service and achieve business results.

Key Responsibilities:
  • Lead and motivate a team of staff to deliver exceptional customer service and achieve business results.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage and maintain a safe and clean environment for guests and staff.
  • Assist in the development and implementation of operational procedures and policies.
  • Monitor and control expenses to ensure profitability.
  • Provide coaching and training to staff to improve performance and achieve business goals.
  • Collaborate with other departments to achieve business objectives.
  • Identify and implement opportunities for growth and improvement.

Requirements:
  • 1+ year supervisory or management experience in a hospitality or entertainment industry.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and analytical skills.
  • Ability to work weekends, evenings, and holidays as required.
  • High school diploma or equivalent required; degree in a related field preferred.

About Urban Air Adventure Parks:
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. We are an equal opportunity employer.
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