Workforce Operations Manager

3 weeks ago


Irvine, California, United States TTEC Full time
About the Role

We're seeking a skilled and motivated Workforce Manager to join our team at TTEC. As a key member of our workforce management team, you will be responsible for leading and mentoring a team of professionals to achieve exceptional client experiences.

Key Responsibilities
  • Team Leadership: Provide guidance and support to your team to ensure they have the necessary tools and resources to deliver outstanding results.
  • Performance Management: Analyze data and metrics to identify areas for improvement and develop strategies to enhance team performance.
  • Client Engagement: Foster strong relationships with clients to understand their needs and preferences, and work collaboratively to deliver tailored solutions.
  • Process Improvement: Identify opportunities to streamline processes and implement changes to improve efficiency and effectiveness.
Requirements
  • 3+ years of experience in workforce management or a related field.
  • Proven track record of leading high-performing teams and driving business results.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to work with a global leader in customer experience.


  • Irvine, California, United States TTEC Full time

    About the RoleWe are seeking a highly skilled Workforce Operations Manager to join our team at TTEC. As a Workforce Operations Manager, you will play a critical role in leading and managing our workforce to ensure exceptional customer experiences.Key ResponsibilitiesLead and Manage the Workforce: You will be responsible for leading and managing a team of...


  • Irvine, California, United States Alleviate Financial Solutions Full time

    About the RoleWe are seeking a highly skilled Operations Workforce Manager to join our team at Alleviate Financial Solutions. As a key member of our operations team, you will play a critical role in ensuring we have the right people, in the right places, at the right times.Key ResponsibilitiesCollaborate with management to analyze and report employee...


  • Irvine, California, United States Alleviate Financial Solutions Full time

    About the RoleAs a key member of our operations team, you will play a pivotal role in driving strategic staffing initiatives and creating a seamless, efficient workforce planning process. Your expertise will help us meet our business goals and keep our teams running smoothly.Key ResponsibilitiesCollaborate with various levels of Management to perform complex...


  • Irvine, California, United States Alleviate Financial Solutions Full time

    About the RoleAs a key member of our operations team, the Operations Workforce Manager will play a pivotal role in ensuring we have the right people, in the right places, at the right times. This position will be at the heart of our operations, driving strategic staffing initiatives and creating a seamless, efficient workforce planning process.Key...


  • Irvine, California, United States Greens Operations Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Property Manager to join our team at Greens Operations. As a key member of our property management team, you will be responsible for overseeing the day-to-day operations of our rental properties, ensuring that they are well-maintained, profitable, and in compliance with all relevant laws...


  • Irvine, California, United States Greens Operations Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Property Manager to join our team at Greens Operations. As a key member of our property management team, you will be responsible for overseeing the day-to-day operations of our rental properties, ensuring that they are well-maintained, and that our tenants are satisfied with their living...


  • Irvine, California, United States Alleviate Financial Solutions Full time

    About the RoleWe are seeking a highly skilled Operations Workforce Manager to join our team at Alleviate Financial Solutions. As a key member of our operations team, you will play a pivotal role in ensuring we have the right people, in the right places, at the right times.Key ResponsibilitiesOversee productivity at the company by assessing, analyzing, and...

  • Operations Manager

    4 days ago


    Irvine, California, United States Marriott International Inc Full time

    Job SummarySupports the successful execution of all operations in the hotel operations departments, including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. Manages staff to continually improve guest and employee satisfaction and maximize financial performance.Key...


  • Irvine, California, United States Jobot Full time

    Position Overview: As a Financial Operations Manager, you will play a pivotal role in our thriving HOA Accounting division. Our organization has experienced significant growth over the past decade, expanding from a small team managing a limited number of accounts to a large workforce dedicated to overseeing a diverse portfolio. We are seeking a Financial...


  • Irvine, California, United States Insight Global Full time

    Job SummaryWe are seeking an experienced Aerospace Operations Manager to lead our team of skilled aviation technicians during 2nd shift hours in support of Test and Evaluation Programs. The successful candidate will be responsible for directing a team of production technicians, assigning daily and long-term tasks, and ensuring adherence to company safety and...


  • Irvine, California, United States Insight Global Full time

    Job SummaryWe are seeking an experienced Operations and Maintenance Supervisor to join our team at Insight Global. As a key member of our organization, you will be responsible for directing a team of skilled aviation technicians during 2nd shift hours in support of Test and Evaluation Programs.Key ResponsibilitiesTeam Leadership: Supervise a team of...


  • Irvine, California, United States Insight Global Full time

    Job SummaryWe are seeking an experienced Operations and Maintenance Supervisor to join our team at Insight Global. As a key member of our organization, you will be responsible for directing a team of skilled aviation technicians during 2nd shift hours in support of Test and Evaluation Programs.Key ResponsibilitiesTeam Leadership: Supervise a team of...


  • Irvine, California, United States Insight Global Full time

    Job SummaryWe are seeking an experienced Operations and Maintenance Manager to lead our team of skilled aviation technicians during 2nd shift hours in support of Test and Evaluation Programs. The successful candidate will be responsible for directing a team of technical personnel, ensuring the safe execution of assembly, maintenance, and testing...


  • Irvine, California, United States Alleviate Financial Solutions Full time

    About the RoleWe are seeking an experienced Dialer Manager to oversee call center performance, manage dialer campaigns, and ensure optimal use of our dialing systems. This role is crucial in maximizing contact rates, enhancing customer experience, and driving overall call center efficiency.Key ResponsibilitiesManage and maintain the call center dialer...


  • Irvine, California, United States University Of California Irvine Full time

    About the RoleWe are seeking a highly skilled and experienced Clinic Manager/Exercise Physiologist to join our team at the University of California, Irvine. As a key member of our Occupational and Environmental Clinic, you will be responsible for managing the day-to-day operations of the clinic, including scheduling, tracking patient visits, and coordinating...

  • Operations Manager

    4 weeks ago


    Irvine, California, United States BANDAI NAMCO Entertainment Full time

    Job SummaryThe Sr. Manager, Operations will oversee the day-to-day activities of the company's operations, focusing on enhancing operational systems and performance. This role involves efficiently managing inventory, logistics, 3PL partner relations, and coordinating operations with other cross-functional teams to ensure alignment and efficiency.Key...

  • Operations Manager

    7 days ago


    Irvine, California, United States BANDAI NAMCO Entertainment Full time

    Job Title: Sr. Manager, OperationsJob Summary:The Sr. Manager, Operations will oversee the day-to-day activities of the company's operations, focusing on enhancing operational systems and performance. This role involves efficiently managing inventory, logistics, 3PL partner relations, and coordinating operations with other cross-functional teams to ensure...

  • Operations Manager

    7 days ago


    Irvine, California, United States Bandai Namco Entertainment America Inc. Full time

    Job Title: Sr. Manager, OperationsJob Summary:The Sr. Manager, Operations will oversee the day-to-day activities of the company's operations, focusing on enhancing operational systems and performance. This role involves efficiently managing inventory, logistics, 3PL partner relations, and coordinating operations with other cross-functional teams to ensure...

  • Operations Manager

    2 weeks ago


    Irvine, California, United States Jobot Full time

    Drive Operational Excellence in Central Orange CountyThis is an exciting opportunity to lead our site in Central Orange County, California, to continued growth and success.The Operations Manager will report to the VP Operations on the East Coast and manage the West Coast site operational team directly.Key responsibilities include:Aligning cross-functional...

  • Operations Manager

    2 weeks ago


    Irvine, California, United States Jobot Full time

    Drive Operational Excellence in Central Orange CountyThis is an exciting opportunity to lead our site in Central Orange County, California, to continued growth and success.The Operations Manager will report to the VP Operations on the East Coast and manage the West Coast site operational team directly.Key responsibilities include:Aligning cross-functional...