Bank Teller
6 days ago
Reports to: Branch Manager
FLSA Status: Non-exempt
Salary Grade: NE08
Supervisory Responsibility: No
Summary:Deliver exceptional customer service by providing accurate and efficient transaction processing. Maintain confidentiality and adhere to bank policies and procedures.
Essential Duties and Responsibilities:- Process deposits, verifying cash and endorsements, and issue receipts.
- Cash checks and process credit card payments.
- Cross-sell bank products and services.
- Issue money orders and bank checks.
- Accept loan payments and process night deposit bags.
- Admit customers to safe deposit boxes.
- Answer customer inquiries and provide account balances.
- Balance transactions at the end of the day and verify cash totals.
- Balance Automated Teller Machines.
- Maintain reports and logs for record retention.
- Continuously develop banking knowledge and sales skills through training and education.
- High School Diploma or equivalent education or experience.
- Customer service experience.
- Cash handling experience.
- Effective verbal communication skills.
- Well-organized with the ability to manage multiple tasks.
- Previous banking experience.
Work in a typical office/retail environment with ambient room temperatures, lighting, and equipment.
Occasional travel may be required.
Ability to lift 10-20 lbs, stand for long periods, and use hands to operate office machines.
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