Customer Service Representative

2 weeks ago


Miramar, Florida, United States Humana Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at Humana. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and supporting the well-being of our members.

Key Responsibilities

  • Provide personalized support to customers through various channels, including phone, email, and in-person interactions.
  • Assist customers with benefits-related inquiries, claims, and issues.
  • Collaborate with internal stakeholders to resolve complex customer issues and improve overall customer satisfaction.
  • Stay up-to-date on product and service offerings to provide accurate information to customers.

About Humana

Humana is a leading health and well-being company that puts health first for our teammates, customers, and communities. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.

Our Culture

We value diversity, inclusivity, and a culture of caring. Our employees are engaged, supported, and fairly treated. We strive to create a workplace where everyone feels valued and empowered to make a difference.

Equal Opportunity Employer

Humana is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment where everyone has the opportunity to succeed.



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