DMV Customer Service Representative
4 weeks ago
Virginia Department of Motor Vehicles (DMV) is seeking a skilled Customer Service Technician to join their team at the Winchester Customer Service Center (CSC).
Key Responsibilities:
- Handle various customer transactions, including communicating policies, procedures, and regulations.
- Issue IDs, process applications, administer vision, driver, and in-car road tests.
- Process diverse vehicle registrations and titling, tax collection, and other DMV-related services.
Requirements:
- Customer service experience working in a fast-paced environment.
- Experience using a personal computer or other automated systems.
- Excellent oral and written communication skills.
- Flexibility to work M-F and Saturday.
- Strong organizational, time management, problem-solving, and multitasking skills.
- Must have attention to detail, accuracy, and complete assignments on time.
- Experience working in a team or group environment.
- Ability to lift 10-25 pounds.
About DMV:
The Virginia Department of Motor Vehicles (DMV) serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values, we live them.
What We Offer:
This is a wage position limited to working no more than 1,500 hours per agency during the 12-month period. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12-month period. This wage position offers no state benefits.
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