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Insurance Customer Service Representative

1 month ago

Loudéac, Bretagne, United States State Farm Insurance Full time
Job Title: Office Representative

As an Office Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our clients. Your primary responsibilities will include:

  • Assisting customers with their insurance needs and resolving their inquiries in a timely and professional manner.
  • Processing insurance policy changes and updates, ensuring accuracy and efficiency.
  • Handling incoming and outgoing phone calls, responding to customer inquiries, and resolving issues.
  • Maintaining accurate and organized customer files, both physical and digital.
  • Preparing and processing insurance quotes and applications, ensuring compliance with company policies and procedures.
  • Collaborating with team members to achieve office goals and objectives, promoting a positive and collaborative work environment.
  • Staying updated on insurance industry trends and regulations, attending training sessions and meetings as required.

At State Farm Insurance, we value our employees and offer a supportive and dynamic work environment. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.