Phone and Email Specialist
3 weeks ago
Job Title: Phone and Email Specialist
We are seeking a highly organized and detail-oriented individual to join our team as a Phone and Email Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support and assistance to our clients via phone and email.
About the Role:
- You will respond to customer inquiries and resolve any issues in a timely and professional manner.
- You will work closely with our sales and marketing teams to ensure seamless communication and delivery of products and services.
- You will have strong problem-solving skills and be able to think critically to resolve complex customer complaints.
- You will maintain accurate records of customer interactions and update our database accordingly.
- You will participate in ongoing training and development to stay up-to-date on our products and services.
Requirements:
- A high school diploma or equivalent is required.
- 1+ years of customer service experience is preferred.
- Strong communication and interpersonal skills are essential.
- You must be able to type at least 50 words per minute.
Benefits:
- A competitive salary range of $40,000 - $55,000 per year, depending on experience.
- Opportunities for advancement and career growth.
- A dynamic and supportive work environment.
- A comprehensive benefits package, including medical, dental, and vision insurance.
Estimated Salary: $48,750 per year.
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