Housekeeping Room Specialist

2 weeks ago


Pittsburgh, Pennsylvania, United States AccorHotel Full time
Company Overview

AccorHotels is a prestigious name in the hospitality industry, renowned for its commitment to exceptional guest experiences and sustainable practices.

Position Overview

Room Attendant (Housekeeping)

As a Room Attendant at AccorHotels, you will play a vital role in ensuring that our guests enjoy a pristine and welcoming environment. Your attention to detail and dedication to cleanliness will contribute significantly to the overall guest experience, encouraging repeat visits.

Benefits of Working with Us:
  • Attractive compensation package
  • Exclusive employee rates at Accor properties across North and Central America
  • Access to professional development programs
  • Opportunities for career advancement within our global network
  • Engagement in meaningful Corporate Social Responsibility initiatives
Key Responsibilities:
  • Thoroughly clean and maintain assigned guest rooms, including dusting, bed making, and bathroom sanitation
  • Adhere to all safety and hygiene protocols
  • Efficiently manage cleaning supplies and equipment
  • Document and update the status of cleaned rooms
  • Safeguard and return lost items to the Housekeeping Office
  • Follow departmental guidelines and service standards
  • Report maintenance needs promptly
  • Deliver friendly and professional service consistently
  • Manage master keys responsibly
  • Perform additional tasks as required
Qualifications:

• Previous experience in housekeeping is advantageous

• Strong communication and organizational skills

• Excellent interpersonal and problem-solving capabilities

• Dependable and trustworthy

• Ability to collaborate effectively within a team with minimal supervision

• Focused on guest satisfaction, maintaining composure and courtesy at all times

• Availability to work on weekends is essential

Physical Requirements:

• Continuous standing and walking throughout shifts

• Frequent lifting and carrying of items up to 30 lbs

• Regular kneeling, pushing, pulling, and lifting

• Occasional climbing of ladders and stairs

Why Choose Accor?
At Accor, we believe in fostering an inclusive environment where every individual can thrive. We encourage personal growth and provide opportunities to explore a fulfilling career in hospitality. Join us in shaping the future of hospitality and discover the possibilities that await you.

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