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Housekeeping Room Specialist

2 months ago

Pittsburgh, Pennsylvania, United States AccorHotel Full time
Company Overview

AccorHotels is a prestigious global hospitality brand known for its commitment to excellence and sustainability. Our properties provide unique experiences and exceptional service in luxurious environments.

Position Overview

Room Attendant (Housekeeping)

As a Room Attendant at AccorHotels, you will play a vital role in ensuring that our guests enjoy a pristine and welcoming environment. Your attention to detail and dedication to cleanliness will contribute significantly to the overall guest experience.

Benefits:
  • Attractive compensation package
  • Employee discounts at Accor properties across North and Central America
  • Access to professional development programs
  • Opportunities for career advancement within the organization
  • Engagement in meaningful Corporate Social Responsibility initiatives
Key Responsibilities:
  • Thoroughly clean and maintain assigned guest rooms, including dusting, bed making, and replenishing supplies
  • Adhere to all safety and sanitation protocols
  • Utilize cleaning supplies and equipment properly
  • Document and track the status of cleaned rooms
  • Handle lost and found items according to established procedures
  • Follow departmental guidelines and service standards
  • Report maintenance issues promptly
  • Deliver friendly and professional service consistently
  • Manage master keys responsibly
  • Perform additional tasks as required
Qualifications:

• Previous experience in housekeeping is advantageous

• Strong communication and organizational skills

• Excellent interpersonal and problem-solving abilities

• Dependable and trustworthy

• Ability to collaborate effectively with team members with minimal supervision

• Focus on guest satisfaction while maintaining composure and courtesy

• Availability to work weekends is essential

Physical Requirements:

• Continuous standing and walking throughout shifts

• Frequent lifting and carrying of items up to 30 lbs

• Regular kneeling, pushing, pulling, and lifting

• Occasional climbing of stairs and ladders

Why Choose Accor?
At Accor, we believe in nurturing talent and fostering growth. We offer a supportive environment where you can thrive and explore endless possibilities in your career. Join us in shaping the future of hospitality and making a positive impact on the world.

Embrace your passion, contribute to sustainability, and challenge the ordinary with AccorHotels.