Audi Sales Representative
3 weeks ago
Chapman Automotive Group is a leading automotive retailer with a strong presence in Arizona and Nevada. As a family-owned and operated business since 1966, we value our reputation for providing a unique sales experience. Our rapid growth and resilient culture have created an amazing work environment where happy employees make happy customers.
We are seeking talented professionals who want to be part of a customer-focused experience. Our sales consultants enjoy the benefits of a "single contact experience", which provides clients with a single point of contact throughout the buying process. This includes assisting clients with vehicle purchases, exploring protection options, and overseeing document signing.
Key Responsibilities:- Utilize our daily client follow-up system to ensure seamless communication.
- Offer assistance or direction to any customer who enters the dealership, providing a welcoming experience.
- Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs.
- Explain product performance, application, and benefits to prospective customers, showcasing our products in the best light.
- Respond quickly to internet, phone, and live chat inquiries using email, phone, and texting in a professional manner.
- Generate sales appointments through proactive outbound prospecting and lead activity management.
- Handle incoming phone leads and respond to inquiries promptly.
- Follow up with leads to ensure a positive experience.
- Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.
- Team player attitude with a focus on customer satisfaction.
- At least one previous role in the customer service industry.
- Outgoing and friendly demeanor.
- Strong interpersonal skills, both in-person and over the phone.
- Focus on the customer's needs to enhance dealership and personal sales.
- Eager to learn dealership best practices and advance automotive sales skills.
- Strong verbal and written communication skills.
- Possess a clean driving record and valid driver's license.
- Willing to submit to a pre-employment background check and drug screening.
Chapman's Culture provides a foundation for team members to build a successful career through camaraderie, innovation, growth, and employee engagement. We foster a positive, supportive, magnetic environment where our people want to come to work each and every day. Our guiding principles create an incredible employee experience, making our dynamic workforce happier. Our positive experience is translated through the relationships we have with each other, our customers, and every person we encounter.
We take care of our people with industry-leading benefits, including medical, dental, company-paid and voluntary life insurance, onsite nurse practitioners, voluntary long-term and short-term disability, retirement and financial planning resources, holiday pay, paid time off, employee assistance program, training and development, employee/family car discount programs, and company contributions into 401(k).
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Audi Sales Representative
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Audi Sales Representative
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