Insurance Agency Customer Service Representative

1 day ago


Mount Laurel, New Jersey, United States Kash Bulsara - State Farm Agent Full time
Job Opportunity

We are seeking a highly organized and detail-oriented individual to join our team at Kash Bulsara - State Farm Agent.

Key Responsibilities
  • Provide exceptional customer service to clients, greeting them warmly and directing them to the appropriate team members.
  • Manage appointment scheduling and office communications, ensuring seamless coordination.
  • Assist in handling incoming inquiries and maintaining accurate customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Deliver excellent customer service, following up on client needs and ensuring their satisfaction.
  • Support the team with various administrative tasks and projects, contributing to a positive and productive work environment.
Requirements
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills, with the ability to engage with clients and team members effectively.
  • Strong organizational and multitasking abilities, with a focus on attention to detail.
  • Comfortable with engaging in sales conversations and identifying opportunities to offer insurance solutions.
  • Basic computer skills, including Microsoft Office and CRM systems.


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