Call Center Team Lead
7 days ago
Job Title: Supervisor
Duration: DIRECT HIRE
Location: Dallas, TX
Pay: $21/hr
Schedule: Monday - Friday, 8am - 5pm
Job Summary: We are seeking a skilled Supervisor to manage daily production and lead a team of employees in a fast-paced environment.
Key Responsibilities:
- Direct a designated group of employees in their day-to-day operations.
- Ensure quality of service provided.
- Handle human resources matters related to the department.
- Train new employees and implement protocols as needed.
- Perform managerial responsibilities in the absence of management.
- Review reports, invoices, logs, and expenses on a daily, weekly, and monthly basis.
Requirements:
- 2-3 years of Call Center Supervisory experience.
- High school diploma or equivalent.
- HIPAA knowledge preferred.
- Proven record of coaching and managing a team of 6+ employees.
- Excellent stability with no more than 2 jobs in the past 5 years.
What We Offer:
- A challenging and rewarding role in a dynamic environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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