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Patient Access Representative
2 months ago
About Franciscan Health
We are a leading healthcare provider in the Midwest, with 12 ministries and access points across Indiana and Illinois. Our mission is to provide compassionate, comprehensive care to our patients and the communities we serve.
Job Summary
We are seeking a skilled Patient Access Representative to join our team. As a key member of our healthcare operations team, you will be responsible for ensuring seamless patient access and flow throughout our facilities.
Key Responsibilities
- Act as a resource for staff regarding information systems and assist with instructing and educating staff on systems and operational processes.
- Work with management to implement or revise policies and procedures.
- Prepare work schedules and processes for departmental operations and personnel, with guidance from their supervisor.
- Manage the ordering of department supplies and work with the stockroom to resolve supply issues.
- Accept and complete special projects, assignments, and reports as designated.
- Collect data and ensure performance and productivity standards are met.
- Participate in people management activities for unit team members, such as performance evaluations, disciplinary actions, and interviews.
- Execute designated bed planning functions and ensure good communication and alignment of tasks to reduce bed shortages and bed hiding as appropriate.
Requirements
- Preferred Associate's Degree
- Required High School Diploma/GED
- 2 years Revenue Cycle experience
Work Schedule
Monday - Friday, 3:00 PM - 11:30 PM, with on-call responsibilities every 4th weekend and 2 holidays per year.
