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Regional General Manager

2 months ago

Atlanta, Georgia, United States General Index Limited Full time
About the Role:

General Index Limited is seeking a seasoned Regional General Manager to lead one of our growing regions in the United States. As the Regional General Manager, you will be responsible for overseeing all aspects of a business unit or set of units in the region, ensuring operational excellence, profitability, and a best-in-class environment for customers, employees, and communities.

Key Responsibilities:
  • Develop and Implement Strategic Plans: Drive business growth, expand market share, and achieve financial objectives through the development and implementation of strategic plans.
  • Collaborate with Key Stakeholders: Work with senior leaders to set organizational goals and objectives, ensuring alignment with the company's vision and mission.
  • Oversee Operational Functions: Manage all operational functions, including service delivery, customer satisfaction, employee performance, and resource management.
  • Foster a Culture of Continuous Improvement: Drive operational efficiency and effectiveness throughout the organization by promoting a culture of continuous improvement.
  • Lead and Mentor a Team: Lead, mentor, and inspire a team of managers and employees, fostering a positive and collaborative work environment.
  • Identify Talent Needs: Identify talent needs, participate in the recruitment and selection process, and support the professional development of employees.
  • Champion a Customer-Centric Approach: Ensure exceptional service delivery and customer satisfaction by championing a customer-centric approach throughout the organization.
  • Ensure Compliance: Ensure compliance with all relevant regulations, industry standards, and safety protocols.
Key Qualifications and Skills:
  • Leadership Experience: 5+ years of proven experience in a leadership role, preferably within the home service, gymnastics, or youth enrichment industry or a related field.
  • Business Acumen: Strong business acumen, with a track record of driving growth and profitability.
  • Leadership and Team-Building Skills: Exceptional leadership and team-building skills, with the ability to motivate and inspire others.
  • Strategic Thinking and Problem-Solving: Excellent strategic thinking and problem-solving abilities.
  • Financial Management: Strong financial management skills, including budgeting and financial analysis.
  • Communication and Interpersonal Skills: Outstanding communication and interpersonal skills, with the ability to build relationships with employees, customers, and stakeholders.
  • Decision-Making: Demonstrated ability to make sound decisions under pressure and navigate complex situations.
  • Industry Knowledge: Knowledge of the home service, gymnastics, or youth enrichment industries and related regulatory requirements.
  • Technology Proficiency: Proficiency in using technology and software systems to drive operational efficiencies.