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Field Service Technician

2 months ago

New York, New York, United States Royal Communications Consultants Inc Full time
Position Overview

Royal Communications Consultants Inc is seeking skilled IT professionals to provide support for desktop and network installations, as well as to address Break/Fix requests. This role involves work across various locations and will take place during standard business hours, including evenings and weekends as needed. We are developing a network of technicians who can be engaged for various technical support tasks. Work hours are flexible.

The responsibilities associated with this position include:

  • Installation of Desktop/Laptop/VDI/Monitors and related peripherals
  • Assisting vendors on-site
  • Patching of cable infrastructure
  • Rack and stack of networking equipment
  • Decommissioning of network and server hardware
  • Installation and troubleshooting of Cisco phones, including switches and power supplies
  • Experience with Point of Sale systems is advantageous

Compensation is guaranteed with a minimum of four hours (if a task takes only one hour, you will still receive payment for four hours).

We welcome applications from candidates ranging from entry-level to mid-level, particularly those with IT certifications or experience in cabling, data centers, and basic networking. Previous experience in Desktop Support, Help Desk roles, or related hardware/software functions is beneficial.

Strong communication and customer service skills are essential.

A BA/BS degree or equivalent experience is preferred.

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