Shift Lead

2 weeks ago


Live Oak, Florida, United States Krystal Restaurant Full time
{"title": "Shift Lead", "description": "Lead by Example

As a Shift Lead at Krystal Restaurant, you will be responsible for leading a team of dedicated individuals to deliver exceptional customer service and maintain a clean and welcoming environment. Your primary goal is to create a positive and productive work atmosphere, ensuring that every guest has a memorable experience.

Key Responsibilities:
  • Develop People: Foster a culture of inclusivity, respect, and growth, where every team member feels valued and empowered to succeed.
  • Create Great Guest Experiences: Develop and implement strategies to consistently deliver WOW service, exceeding guest expectations and driving loyalty.
  • Operations Routines: Collaborate with the General Manager to maintain high-quality employee and guest experiences, while achieving financial goals.
Requirements:
  • Leadership Skills: Proven ability to lead, motivate, and develop a team.
  • Customer Service: Excellent communication and interpersonal skills, with a focus on delivering exceptional guest experiences.
  • Operational Knowledge: Familiarity with restaurant operations, including inventory management, waste tracking, and HACCP logs.
Physical Demands:
  • Lifting and Carrying: Ability to lift up to 70 pounds of force frequently to move objects.
  • Standing and Walking: Consistently stands and walks throughout the shift, with occasional kneeling and bending.

Education and Experience: Restaurant experience is required, with a focus on leadership and customer service.

", "lang_code": "en-US"}
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